Privacy Policy – One AI Platform

Effective Date: May 2025

One AI Platform is an application that integrates AI chat agents with Meta business page profiles. This Privacy Policy explains how user data is collected, used, and protected on our platform.

1. What Data We Collect

We collect:

• Messages sent by users to Meta business pages connected to One AI Platform.
• AI-generated responses from the chatbot to those users.
• Files and information uploaded by users to provide context to the AI agent.

2. How the Data Is Used

Collected data is used only for:

• Enabling chatbot responses during user conversations.
• Providing message analytics and conversation statistics to the business page owner.

We do not use the data for advertising, marketing, or any third-party purpose.

3. Data Access and Responsibility

• Only the business page owner has access to their own data via a secure login.
• One AI Platform team members do not have access to user data unless explicitly granted for support purposes.
• The business user is fully responsible for their own data and AI-generated responses.

4. Data Retention

Messages and AI responses are securely stored for a maximum of 3 years, after which they are automatically deleted.

5. Data Security

One AI Platform uses industry-standard practices to ensure data protection:

• All data is encrypted at rest and in transit.
• Access is restricted to authorized systems and users only.

6. Consent

By sending a message to a business page using One AI Platform, users acknowledge that their message will be processed by the platform and shared with the business for the purposes described above.

We do not collect or store sensitive personal data (e.g., financial or health information).

7. Google Calendar Integration

Our application integrates with Google Calendar to provide synchronization features. This section explicitly details how we handle data associated with this integration.

Data Access: When you link your Google Calendar, we access your calendar lists (to let you choose which to sync) and calendar events (to create, update, and delete events). We also store an encrypted access token to maintain this connection.

Data Usage: We use this data solely to sync your One AI Platform calendar with your Google Calendar. We store the specific Calendar ID you select to ensure we sync to the correct location.

Data Security: Access tokens are stored using industry-standard encryption. We do not use Google Calendar data for advertising purposes.

Limited Use Disclosure: One AI Platform's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

8. Microsoft Outlook Calendar Integration

Our application integrates with Microsoft Outlook Calendar to provide synchronization features. This section explicitly details how we handle data associated with this integration.

Data Access: When you link your Outlook Calendar, we access your calendar lists (to let you choose which to sync) and calendar events (to create, update, and delete events). We also store an encrypted access token to maintain this connection.

Data Usage: We use this data solely to sync your One AI Platform calendar with your Outlook Calendar. We store the specific Calendar ID you select to ensure we sync to the correct location.

Data Security: Access tokens are stored using industry-standard encryption. We do not use Outlook Calendar data for advertising purposes.

Limited Use Disclosure: One AI Platform's use and transfer to any other app of information received from Microsoft Graph APIs will adhere to Microsoft Privacy Statement and the Microsoft Graph Permissions Reference, including limited use requirements.

9. Contact

We are currently in early development and do not have a public website or support channel.
Business users may contact us with privacy concerns or data deletion requests at:

Email: info@one-connect.ai